Below is a series of FREQUENTLY ASKED QUESTIONS (FAQs) about VOTEK and the products & services we offer. To learn more, please read the questions and answers below.
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Should you still have questions, please fee free to contact us directly at sales@votekwiper.com and we will be happy to assist you within 24 hours.
VotekWiper.com offers a variety of methods for finding items on our website. You can browse the catalog by category using the main menu on the site. You can also search for keywords, item numbers by using the search box on the right top of all pages.
We’d love to hear from you! Please do not hesitate to ask for a quick FREE, non-obligation quote from us.
Email us to sales@votekwiper.com;
Call us directly +86-592-2069261;
Submit the contact form here;
Yes, we can. We have strong OEM/ODM team that can meet all your possible custom requirements. Just feel free to contact us and show your idea or design, we will provide you professional advice.
It depends on the products you need and negotiation. For orders that have stocks, MOQ is quite flexible. For custom orders usually the minimum is 1000 pieces.
Usually we provide the samples for our customers for FREE while our customers bear the courier charges.
A. If you have DHL/UPS/TNT/FEDEX account, your can ask your courier agent to collect the samples from us or simply advise your account number and we’ll arrange the shipment with your account.
B. If you don’t have the courier account, you can transfer express cost to us by Western Union or Paypal. We’ll send out the samples with shipping cost prepaid. The express charge will be calculated based on your address and package weight, which normally from USD30 to USD100.
Check out the products you need from our website and email us the item numbers or pictures along with the specific quantity and your other requirements.
The professional sale stuff from VOTEK offers you the quotation and some other professional advices and services.
– Confirm the items, quantity, pricing and all the necessary details;
– Send us your details including your company details, your destination port, consignee name and address etc .then we will sent you signed Proforma Invoice for your final confirmation;
– Transfer us the payment by TT or Western Union;
We arrange production upon receiving your deposit payment, but delivery time counts after you confirm your custom package. Usually it is 15-25 days.
For shipping time, it depends on your destination port.
TT, Western Union, L/C etc. Special payment term will be available base on negotiation under different situation.
Most of our customers use Western Union for sample orders and TT transfer for formal orders.
Simply go to contact us page to contact us and state your requirements. Our sales stuff will send you the Dealer Application Form. Please be sure to fill out the form completely and return via e-mail or fax. We will review the information and let you know within 3 business days if you are qualified.